The Clinical Research Finance amp; Compliance (CRFC) Department is responsible for the accounting and analysis of key financials for all Oncology clinical trials; especially focusing on Revenue. Responsibilities across the group include revenue recognition and forecasting, project costing, negotiation of contract terms, monthly reconciliation and invoicing, coverage analysis, patient claim review, patient reimbursement, and assistance with internal audit requests. The department provides support to the Clinical Trials Office (CTO), Principal Investigators (PIs), and various Business Units across the Medical Center and College of Medicine and is responsible for financial communication and transactions with external customers.

Reporting to the Director of CRFC, the Financial Operations Coordinator is responsible for the customer invoicing, collections, and internal departmental billing for an assigned portfolio of clinical trials. The Financial Operations Coordinator will create monthly invoices based on contract payment terms, act as the main point of contact with customers for invoice inquiries and disputes, record payments in internal systems, create customer account summaries, and follow up on any past due amounts to ensure payment is received in a timely manner. S/he will detail review the contract compared to the invoicing system at the start of each trial and for any subsequent amendment to verify all items exist and are set up correctly, collaborate with the Financial Operations Analysts and Senior Analysts (FAs) to review and resolve complex billing issues, and liaise with the Office of Sponsor Programs (OSP) to support customer account management and ensure payments are applied to correct accounts in the general ledger system. Additionally, the Financial Operations Coordinator will post journal entries to the general ledger to record revenue from his/her assigned clinical trials for 6 internal OSU departments.

Minimum Qualifications

High School diploma or GED. 1 year of relevant experience required. 2-4 years of relevant experience preferred. Intermediate-level experience with Microsoft Excel preferred.