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Partners with the IS Department Heads, Domain Delivery Managers, Workforce Managers and 3rd Party IS Suppliers (as required) to design and build appropriate IS Solutions, all in relevance to the department's practice expertise leading to improved efficiency or operational functionality
Review the status and quality of the ERP services provided to defined geographic area and ERP system(s) of accountability and oversight
Define and execute the actions required to improve the quality of the services and ensure its alignment with business requirements and IS Strategy
Is accountable for implementing and executing the IS capability within ERP practice, across design and build of IS solutions, resulting from Business or SupportFunction demands
Is accountable for effective delivery of ERP Services, as well as maintaining overall standards and expertise for the ERP practice across relevant scope of systems
Ensures effective management of all ERP services covering OLA's management, process management and compliance, release strategy, demand planning & delivery management, resource management and continuous service improvement
Monitors the quality and effectiveness of ERP Services in order to deliver IS projects and IS enhancements on time, on budget and with defined quality
Works with the IS Service Manager for Application RUN to review the quality of services provided and jointly defines action plans to improve it
Accountable for developing and maintaining functional expertise within the ERP practice covering solutions and services implemented across the global and local IS landscape ensuring IS solutions are exploited and adopted to meet business needs
Acts as a consultant and provides advisory service for project initiation, solution discussions and management of dependencies
Collaborate with Business Partners to understand related business process demand to existing or new relevant IS solutions
Supports to ensure work in the application is aligned and compliant with ABB IS Enterprise Architecture and Business Area IS standards and any other applicable ABB IS Directives and ABB IS Guidelines
Manages assigned budget effectively and delivers activities within agreed schedules and costs
Controls budget for the systems of oversight and controls the delivery activities within agreed schedules and costs
Ensures satisfaction with all IS services by assessing expectations, making sure actions are taken to close any gaps, and influencing stakeholder and end user perceptions of IS services. Manages relationships with both IS and business stakeholders to update status, resolve issues and manage expectations
Is accountable to the business for stable operation of the ERP system(s) and manage proactive communication towards the business stakeholders
Provides input for any incident, enhancement or project that has, or might have, a major impact on the Department, and/or on the whole of IS
Informs/consults relevant IS managers and stakeholders on any enhancement or project activities which may have a major impact on the others' areas of responsibility
Ensures the development of ERP solutions adhere to defined principles and working practices, IS process frameworks and governance models
Acts as an escalation point for issues with regard to ERP Services, such as service and delivery complaints, ERP services personnel, service requirements fulfillment
Supports the implementation of the relevant Business Area IS strategy, ABB IS Strategy and the ABB IS Enterprise Architecture for relevant area of responsibility
Implements and executes strategic objectives and targets for the ERP department against which performance can be measured, example: effectiveness, efficiency, quality, and business domain satisfaction levels

• Bachelor's Degree in Information Systems/Management, Computer Science, Business Systems or similar equivalent experiences with minimum 10 years of Information System (IS) experience in defined technologies and within relevant IS domain of expertise
• Excellent communication skills to interact with stakeholders, the ADM organization, IS service owners/managers and the outsourcing service providers
• Strong potential for growth and acceptance of additional responsibilities
• Strong leadership with the ability to guide multicultural partly virtual teams including 3rd party
• Strong analytical skills and decisionmaking ability
• Ability to take a broad view of his/her position and take initiative to communicate, interact and cooperate with others
• Demonstrated ability to write reports and lead presentations
• Strong organizational skills
• Experience developing technology, architecture and strategy, governance plans
• Ability to interpret new information, technology and methodology and then make it understandable to business
• Excellent experience to translate business requirements into IS capabilities and solutions
• Excellent experience in objectively evaluating IS solutions and making recommendations
• Strong analytical skills and a deep understanding of the overall context of business processes and IS technologies
• Excellent experience in leading IS people who do not report directly (influence capability)
• Solid experience of identifying and resolving issues between team members or other teams
• Superior knowledge of IS technology, particularly those related to ERP/SAP
• Maintains awareness of new and emerging compliance requirements and regulation (governmental and industry) and the potential application on the business' needs
• Experience deploying SaaS solutions, configuring and integrating to corporate or business managed internal systems
• Candidates must already have a work authorization that would permit them to work for ABB in the US

• Retirement plan
• Life insurance
• Disability insurance
• Healthcare plan
• Wellbeing program

ABB's Distribution Solutions Division provides utility, industrial and commercial customers with safe, smart and sustainable technologies for the distribution of electricity. With ABB AbilityTM enabled digital solutions at its core, our extensive portfolio includes distribution automation products, switching, limiting, measuring and sensing devices, switchgear, modular substation packages, and related services. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/202210/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/paytransp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 18886947762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 18886947762 or by sending an email to USAskHR@abb.com. Resumes and applications will not be accepted in this manner. myBenefitsABB.com