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CAD Engagement Manager
Redwood City, CA
Job Description
The CAD Engagement Manager; Global CAD Team role within the Occupancy Planning (OP) practice is responsible for supporting the development, implementation and oversight of CAD/CAFM services within the OP line of business. These activities also support multiple on-account OP team's mission by providing variable or project-based CAD/CAFM support to ensure superior implementation of the OP product. S/He will enhance and expand our existing strategies expertise and capabilities through the development of new tools, techniques, and processes. S/He will work with other facets of Jones Lang LaSalle to facilitate cross discipline marketing and service delivery. This position is accountable for ensuring successful and accurate completion of multiple tasks within the Global CAD Team support structure including; ongoing maintenance of CAD drawings as well as the connection of the CAD drawings with the Computer Aided Facility Maintenance (CAFM) platform.
Business Development/Client Relationship Management/Workload management
Seek opportunities within existing accounts to expand services
Provide required business case and other documentation necessary to enable clients to implement our recommendations
Proactively manage execution of client engagements to ensure excellence, consistency and profitability.
Through the team workflow tools provide Quality Assurance checks and management of tasks, which include:Drawing Additions for New Customers
Review drawing files within AutoCAD and/or field redline drawings for completeness
polyline and label room numbers
Ensure all documents are in compliance with JLL/client standards and layering formats
Loading drawings to CAFM/IWMs System
Populating CAFM with space categories, space types, space standards, room numbers, names and business organization
Establish/maintain a library of master drawings accessible to JLL and clients
Support OP Practice knowledge management by assisting in the development of processes, tools, and client deliverables that will be included in best practices.
Product Development/Thought Leadership
Assist in efforts to leverage insights, collaboration and delivery to ensure that we remain the industry leader in product innovation
Support senior leadership with preparation and as-needed assistance with major Occupancy Planning account pitches or proposals.
People Management/Problem Solving/Continuous training
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
May lead training efforts for colleagues with less specialized experience
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Management
Provide monthly reporting for billing purposes
Manage overall relationship between our team and your dedicated accounts
Responsible for time management and entering time reporting daily
Education/training
Degree in Engineering or Architecture
Years of relevant experience
Minimum: 3 years of CAD/CAFM Technical and Project-Related experience in a Corporate Real Estate environment. Strong understanding of occupancy planning, architectural design. Knowledge of MEP documentation. Knowledge of MEP documentation
A strong working knowledge of CAD/CAFM Systems.
Excellent MS skills inducing: Power Point, Excel, Access, Word.
BIM 360
Financial/Analytical Skills
Project Execution
Client Management
Data Quality
Document Management
Experienced in managing multiple CAD/CAFM Implementations and Projects simultaneously and remotely.
Strong written and verbal skills
Ability to communicate ideas in a concise and summarized manner without personal bias.
Outstanding interpersonal and relationship building skills.
Program management skills coupled with the ability to profitably execute and deliver.
Must have a strong understanding of the Occupancy Planning discipline.
Ability to self-govern and make sound decisions.
Ability to facilitate conflict resolution - internally and externally.
Ability to develop relationships that can lead to long term assignments.
Strong ability to collaborate with others.
Preferred: 5 years of CAD/CAFM Technical and Project-Related experience in a Corporate Real Estate environment. Strong understanding of occupancy planning, architectural design. 3 years of MEP documentation.
Excellent understanding of CAD/CAFM systems and experienced in using its data to deliver projects.
Consulting Experience
Portfolio Planning
Process Improvement
Strategic Thinking
Statistical Analysis
Understanding of and experience in implementing quality assurance and continuous improvement programs.
Physical Work Requirements and Work Condition
Work is to be performed in a remote office environment with periodic visits to potential and current client sites and the JLL Headquarters for meetings and training. Ability to work and coordinate a remote team is critical. Travel will be approximately 25%.
To ensure accurate reporting of information and foster critical relationships between various individuals and organizations, communication channels will exist with:
All planning staff, especially Occupancy Planner Managers, OP Regional Oversight Managers, OP Operations Director and report to the OP Projects Manager.
Jones Lang LaSalle Occupancy Planning Director and Management Team.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Business Development/Client Relationship Management/Workload management
Seek opportunities within existing accounts to expand services
Provide required business case and other documentation necessary to enable clients to implement our recommendations
Proactively manage execution of client engagements to ensure excellence, consistency and profitability.
Through the team workflow tools provide Quality Assurance checks and management of tasks, which include:Drawing Additions for New Customers
Review drawing files within AutoCAD and/or field redline drawings for completeness
polyline and label room numbers
Ensure all documents are in compliance with JLL/client standards and layering formats
Loading drawings to CAFM/IWMs System
Populating CAFM with space categories, space types, space standards, room numbers, names and business organization
Establish/maintain a library of master drawings accessible to JLL and clients
Support OP Practice knowledge management by assisting in the development of processes, tools, and client deliverables that will be included in best practices.
Product Development/Thought Leadership
Assist in efforts to leverage insights, collaboration and delivery to ensure that we remain the industry leader in product innovation
Support senior leadership with preparation and as-needed assistance with major Occupancy Planning account pitches or proposals.
People Management/Problem Solving/Continuous training
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
May lead training efforts for colleagues with less specialized experience
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Management
Provide monthly reporting for billing purposes
Manage overall relationship between our team and your dedicated accounts
Responsible for time management and entering time reporting daily
Education/training
Degree in Engineering or Architecture
Years of relevant experience
Minimum: 3 years of CAD/CAFM Technical and Project-Related experience in a Corporate Real Estate environment. Strong understanding of occupancy planning, architectural design. Knowledge of MEP documentation. Knowledge of MEP documentation
A strong working knowledge of CAD/CAFM Systems.
Excellent MS skills inducing: Power Point, Excel, Access, Word.
BIM 360
Financial/Analytical Skills
Project Execution
Client Management
Data Quality
Document Management
Experienced in managing multiple CAD/CAFM Implementations and Projects simultaneously and remotely.
Strong written and verbal skills
Ability to communicate ideas in a concise and summarized manner without personal bias.
Outstanding interpersonal and relationship building skills.
Program management skills coupled with the ability to profitably execute and deliver.
Must have a strong understanding of the Occupancy Planning discipline.
Ability to self-govern and make sound decisions.
Ability to facilitate conflict resolution - internally and externally.
Ability to develop relationships that can lead to long term assignments.
Strong ability to collaborate with others.
Preferred: 5 years of CAD/CAFM Technical and Project-Related experience in a Corporate Real Estate environment. Strong understanding of occupancy planning, architectural design. 3 years of MEP documentation.
Excellent understanding of CAD/CAFM systems and experienced in using its data to deliver projects.
Consulting Experience
Portfolio Planning
Process Improvement
Strategic Thinking
Statistical Analysis
Understanding of and experience in implementing quality assurance and continuous improvement programs.
Physical Work Requirements and Work Condition
Work is to be performed in a remote office environment with periodic visits to potential and current client sites and the JLL Headquarters for meetings and training. Ability to work and coordinate a remote team is critical. Travel will be approximately 25%.
To ensure accurate reporting of information and foster critical relationships between various individuals and organizations, communication channels will exist with:
All planning staff, especially Occupancy Planner Managers, OP Regional Oversight Managers, OP Operations Director and report to the OP Projects Manager.
Jones Lang LaSalle Occupancy Planning Director and Management Team.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
3+ years
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