Provide solutions to members’ financial needs by explaining Credit Union products and services. Cross sell Credit Union products to meet the members’ needs and perform basic transactions while meeting the BMI FCU service standards. Exhibits enthusiasm, friendliness, and demonstrate knowledge to build rapport with members. This position will perform all other r

Responsible for answering member inquiries received through the telephone or additional electronic services. Using technical skills and knowledge of products and services, this position will address issues, provide support, and offer information to enhance the member experience. This position acts as a proven leader and mentor within BMI FCU. In order to be successful, it