Serve as CCJ36 SME for information sharing policy and strategy to include all relevant aspects of coalition interoperability at HQ USCENTCOM. Serve as a technical liaison/coordinator for directorate technological innovations and implementations. Analyze information policies, practices, and flows to bridge information sharing gaps and streamline processes. CCJ36 lead for t

Utilize best practices for implementing SOPs and creating documentation for the current and future SharePoint/Cloud environments Analyze and develop technical documentation detailing the integration and system performance or information security Administration of on prem SharePoint platforms (2016 & 2019) across multiple networks and the SharePoint Online, including monit

Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications request. Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry. Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear. Qualifications Associates degree is preferred. Must have an ac

Implement, upgrade, configure network monitoring tools such as SolarWinds Upgrade and replace EOL routers and switches Comply with configuration management, change management and other policy management documentation requirements Provide input and best practice recommendations for Network redesign Implement and troubleshoot MPLS Layer 2 and Layer 3 VPNS, IP, IPV6, OSPF, B

Manage Microsoft Enterprise services such as the 21st ABN DIV SharePoint Portal, 21st ABN DIV Outlook, Fileshare, and SQL database. Manage Mission Command services such as but not limited to the Digital Dissemination Service (DDS), Command Post of the Future (CPOF) Repository and Databridge, Command Post Computing Environment (CPCE), Wide Area Voice Environment (WAVE) and

Provide technical leadership and support in the areas of IT planning, solution specification/design, and target architecture development. Qualifications Bachelor's Degree in technical discipline Must have an active Public Trust clearance 15+ years of IT experience Strong knowledge of information technology, including all layers of the IT stack Strong knowledge of commerci

Document all requirements needed to fulfill the customer's business needs. Responsible for the development of all OST, and Applications and Digital Solutions documentation requirements surrounding new projects. Provide Business Analysis support to assess, validate and document the business needs for key stakeholders. Provide support for various types of projects at any st

Implement a broad set of technologies. Handle phone and email support requests as an advocate for the resolution of client issues. Work closely with other departments in resolving issues and fulfilling all client requests, regardless of the nature. Handle problem recognition, research, isolation, resolution and follow up for routine user problems. Log and track calls usin

Identify related needs (lead generation, opportunity expansion) Identify customer wide parameters and constraints that impact the solution Help BD develop Account Plans and corresponding pipelines Recommend teaming partners and relationships for each capture opportunity Work with BD and Talent Acquisition to find key personnel and resumes during the pre solicitation and p